The 365jogos believes that quality entertainment is the kind that doesn't compromise your financial or emotional wellbeing. Betting and casino games are a form of leisure — like watching the Brasileirão or going out with friends — and should be enjoyed that way, with pleasure and within your means.
That's why 365jogos genuinely invests in responsible gaming. This isn't mandatory footer text or a clause buried in the terms. These are real tools, available to every user with no red tape — backed by a trained team that acts proactively when signs of problem gambling are identified.
If you're here to explore the tools available, great. If you came because gambling feels like it's taking up more space in your life than it should, that's great too — you're in the right place and our team is ready to help.
Playing responsibly means logging into a platform like 365jogos with a clear sense of what you're doing: seeking entertainment, not a financial solution. It means deciding in advance how much you're willing to spend — and treating that amount as the cost of the leisure experience it truly is.
The line between fun and a problem starts in the mind, not the wallet. Responsible players don't follow sports bets with extreme anxiety, don't try to recover losses by increasing their stakes, and don't skip essential bills to deposit more on the platform.
On 365jogos, we want you to be the kind of player who finishes a live casino session, watches the match with a football bet on the line, and goes to bed at peace — regardless of the result. That's the standard we aim for across our entire community.
We know that problem gambling exists and can affect anyone. That's why we don't wait for a user to reach a critical point before we act — our responsible gaming team actively monitors behavioral patterns and reaches out discreetly and without judgment when warning signs are identified.
Betting involves real financial risk. The outcome of any game or bet is uncertain. Never bet more than you can afford to lose without compromising your quality of life and that of your family.
All free, all in your account dashboard, all available right now
Set a cap on how much you can deposit per day, week, or month. Once configured, the system automatically blocks any deposit attempt that exceeds your limit.
Limit reductions take effect immediately. Increases only go into effect after 7 days — to protect decisions made in the heat of the moment.
Beyond deposit control, you can also set a maximum amount per bet or per gaming session. Ideal for players who want to play longer without risking large amounts in just a few rounds.
Available for Sports Betting (Brasileirão, Copa do Brasil, UFC) and all casino games — slots, roulette, blackjack, crash games, and Live Casino.
Set alerts to be notified when you reach a set amount of continuous play time — 30 minutes, 1 hour, 2 hours. The alert appears on screen without interrupting your session, but reminds you there's a world beyond the platform.
Research shows that very long sessions without breaks increase the risk of impulsive decisions. It's a simple reminder, but it makes a real difference.
Need to take a break? Request a temporary self-exclusion for 24 hours, 7 days, 30 days, 3 months, or 6 months. During this period, your account is locked for betting and deposits. Withdrawals of real balance remain available.
Self-exclusion takes effect immediately upon request. It cannot be reversed before the period ends — that is intentional.
If you've decided that you need to permanently step away from the 365jogos, permanent self-exclusion closes your account irreversibly. Any available real balance is released for withdrawal before closure. Active bonuses are cancelled.
To request it, contact support via live chat or email contato@365jogos.best with the subject line "Permanent Self-Exclusion". We process these within 24 hours.
This action cannot be undone. Once confirmed, permanent exclusion cannot be undone. Think it through and consider temporary self-exclusion first.
Access the complete history of all your bets, deposits, and withdrawals on the platform, with filters by time period, game type, and outcome. Full transparency so you can see exactly how much you wagered, won, and lost during any given period.
Seeing the real numbers — without the distortion of memory — is one of the simplest and most effective tools for staying in control of your gambling.
Concrete actions that go beyond the tools available in the dashboard
Our responsible gambling team monitors behavioral patterns that may indicate problem gambling — sudden spikes in deposits, unusually long sessions, repeated attempts to chase losses, and withdrawals cancelled shortly after being requested. When we spot these patterns, we reach out proactively and discreetly.
When a user of 365jogos signals that they are struggling with gambling, our response is always human and empathetic — never automated. Our agents are trained to listen without judgment, offer the available tools, and, when necessary, guide users toward external support resources.
The 365jogos is strictly prohibited for anyone under 18. Every registration goes through CPF verification with the Receita Federal. For withdrawals above certain amounts, we require identity confirmation with an official document (RG or CNH). Accounts belonging to minors are closed immediately upon identification.
When a user requests any responsible gaming tool — deposit limit, temporary or permanent self-exclusion — we process it immediately, no questions asked. We do not ask for justification or try to convince you to keep playing. If you have decided to stop, that decision is respected on the spot.
Users who have activated responsible gaming tools, or who have been flagged by our monitoring as potentially vulnerable, are removed from promotional marketing lists. We do not send bonus promotions to anyone on a self-exclusion period or who has indicated difficulties with gambling.
The 365jogos provides educational content on responsible gaming, real game probabilities, how slot RTP works, and the most common betting myths — such as the gambler's fallacy (the idea that a losing streak increases your chances of winning). Information is the best protection.
Answer honestly, for yourself. There's no right or wrong answer here — only self-awareness.
Have you ever wagered more than you planned in order to "recover" previous losses?
Have you ever skipped paying a bill or financial commitment in order to make a deposit on the platform?
Do you feel restless, irritable, or anxious when you are unable to access the platform to play?
Have you ever lied to family members or friends about how much time or money you spend on games and betting?
Has gambling affected your relationships, your productivity at work, or your sleep?
Have you ever tried to stop playing but been unable to stick to that decision for more than a week?
If you answered "yes" to one or more of these questions, that's nothing to be ashamed of — it's a signal to take action. Talk to our support team, activate the responsible gaming tools available in your 365jogos dashboard, or seek professional support. The first step is always recognition.
Understanding risk patterns is the first step to staying in control
Noticed any "High" level behaviors? Our team is available 24/7 — reach out now via live chat.
Simple, fast, and no need to contact support
Go to 365jogos via the website or the mobile app (available for Android and iOS). If you don't have an account yet, registration is free and takes less than 2 minutes.
In your account dashboard, go to "Settings" and then "Responsible Gaming". All the tools are available in that section — deposit limits, betting limits, session alerts, and self-exclusion options.
Choose the limits that make sense for you, confirm the action, and you're done — they take effect immediately. Limit reductions apply right away; increases require a 7-day waiting period for added protection.
Unable to access account to set up the limits? Our support team can activate any responsible gaming tool for you via live chat in under 5 minutes — available 24 hours a day, 7 days a week, in Brazilian Portuguese.
Other 365jogos features that complement responsible gaming
Detailed rules covering limits, bonuses, withdrawals, and how 365jogos operates.
Read TermsQuick answers about your account, Pix deposits, withdrawals, and much more.
View FAQLearn about the story and values behind Brazil's most homegrown online casino platform.
About UsThe 365jogos offers online casino, Sports Betting on the Brasileirão, slots, crash games, and much more — all with Pix in under 60 seconds and 24/7 support in PT-BR. Create your account, set your responsible gaming limits, and play with the confidence of someone in control.
⚠️ Warning: Sports Betting and casino games involve financial risk and can be addictive. For players 18 and over only. If gambling is affecting your life, use our responsible gaming tools or reach out to our support team.